About
1st Basis was started in 2006, with the mission of providing old-fashioned customer service with Basis support. With achieving that Goal we have more satisfied customers today than ever before.
The founder, Doug Pastrich, had worked for a major competitor in the industry in the later half of the 1990s prior to starting 1st Basis. He was instrumental in developing the "remote" basis support infrastructure. His experience in maintaining partnerships with all the major Resellers of SAP® in the US and providing basis, pre-sales and hardware sizing support helped to build his reputation in bringing the “Customer” back in Customer Service.
