1st Basis Case Studies
24/7 Remote Support by Certified Experts
Certified Experience: As an SAP- and VMware-certified partner, 1st Basis offers technical managed services and IT consulting for customers worldwide. With extensive experience in SAP Basis, VMware and project consulting, our knowledgeable team of dedicated professionals keeps your system secure, stable and available.
Unbeatable Savings: On a budget but don’t want to make cuts in managing your SAP system? Our world-class consulting team can manage your SAP system 24/7/365 and save you money at the same time. With a typical savings of 20% or more compared to the price of in-house staffing—or our competitors’ services—we guarantee valuable services at highly competitive prices.
Quality: Our certified consultants provide 1st class service to our clients every day. We invest in continued training to ensure our team is versed in the latest SAP technologies and capabilities to offer sustainable, SAP Best Practices solutions, customized to your company’s unique business needs.
Always On: 24/7/365. Our U.S.-based consultants are Always On. They continuously monitor your SAP systems to prevent downtime and stand ready to answer your calls and deliver high-speed response to your support tickets. We do not work with call centers. Your 1st contact will always be with one of our experienced consultants.
Flexible: With packaged and customizable support levels, it is easy to fit the needs of your enterprise. We offer Essential, Standard or Custom Basis support plans to ensure you receive the right level of support without unnecessary add-ons. We price every plan with a guaranteed low monthly rate. There is no guessing, no hidden fees—no kidding.
Compliant: We understand compliance is important, and that it can make or break a relationship. Ist Basis cares for your compliance needs by carefully managing its internal and external resources to ensure they comply with local, federal and international laws and standards (e.g. SOX, ITAR, GDPR and E-Verify).
“We were pleased to introduce 1st Basis at our IT Summit in 2018 as our Basis Support provider. Since then, we’ve come to appreciate their excellent service and processes.”
Jim Ferolo, CIO at Maui Jim Sunglasses, Inc
Always There, Always On
An SAP system runs critical business applications and demands constant monitoring. Our Remote SAP Basis Administration is always there—and always on, keeping your SAP system running smoothly every day of the year. Call us 1st if you need:
- Help fixing an urgent SAP issue
- Migration, upgrade or installation assistance
- Short- or long-term supplemental Basis support
- Monitoring of the SAP and support systems