"Certain areas of your SAP landscape need to be monitored on a regular basis to ensure reliable operation." — SAP Administration: Practical Guide, p. 269 Galileo Press, 2011.
Technical Monitoring is an essential part of the daily tasks of any SAP Basis Administrator. In the past, this was accomplished by logging into certain transactions once or twice a day (time permitting) and looking at specific parameters. Today, this should be done exclusively by software.
SAP also recommends that some sort of software be engaged to do this monitoring, specifically Solution Manager and although it is included with your SAP installation, it is far from "free" or easy to install and maintain.
Our solution is to integrate our Always On™ team with our proprietary monitoring system, 1st Watch™ to create a comprehensive 24×7 solution to monitor our customer’s SAP landscape in real-time — around the clock.
1st Watch™ is an integral part of our SAP Basis support and is included in every support agreement that requires monitoring of the SAP landscape.
Below is an example of the Daily Monitoring Summary report that our 1st Watch™ system produces:
For more information on our world-class monitoring and remediation services — Contact Us