1st Basis was founded in 2006 with an ambitious goal: to provide affordable, high-quality SAP Basis managed services at SAP Best Practices standards. For close to two decades, we have kept that promise. We leverage our unmatched expertise to keep our customers’ SAP systems secure, stable, and highly available.
We have hundreds of SAP installations and upgrades under our belt and monitor hundreds of SAP systems daily. We’ve harnessed those world-class skills to develop proven methods of SAP Basis support; remarkably efficient strategies, that allow us to offer high-end services at affordable prices.
We see ourselves as a trusted partner in your digital transformation. We create value by taking the time to learn about your business and your unique needs.
We then draw upon our years of experience to develop a creative, innovative and customized solution that helps you drive high value and reliability from your SAP system.
As a privately held company, 1st Basis doesn’t answer to shareholders or investors. Instead we hold ourselves accountable to you—our customers. We measure our success by your success, and the impact we make on your business. We are always on and available to help anytime you need it. We do this by providing certified 24/7/365 onshore services including monitoring and problem resolution, implementations and migrations, and our signature SAP Basis managed services.
SAP, AWS and VMware-certified partner.
Our expertise saves you money.
1st class service from expert SAP consultants.
24/7/365. No call centers. No hoops to jump through. No 1st or 2nd level support. You talk directly with 3rd level support. Always.
Fully customizable SAP support packages to fit your business needs and budget.
Strictly monitored resources that comply with all laws & standards.
Founder & President
With more than 23 years as a key player in developing remote Basis support, Doug has helped companies all over the world increase the efficiency, security and stability of their SAP and VMWare systems. He’s committed to building customer relationships, offering affordable US-based, 24/7, 365 service.
Chief Services Officer
I bring more than 14 years of Basis experience to bear on installations, upgrades and support for all flavors of SAP. I overlook our internal operations, and customer needs and requests. I pride myself on excellent customer service and getting results.
Director of Basis
I am a senior SAP Basis Consultant with 10 years experience working in the IT industry, 8 of those years at 1st Basis. I am HANA Certified (allows supportability for installation of HANA production systems) and have worked with most database systems that SAP runs on. I’ve performed Countless installs, upgrades, and migrations with many flavors of SAP (up to the latest S/4). Currently managing the basis admin team here at 1st Basis.
I’m a dedicated infrastructure and software development expert, certified in both VMware and AWS technologies, and experience in on-premise and cloud environments. I’ve been with 1st Basis for 8 years and have 10 years of experience in monitoring and maintaining SAP systems in private/public Cloud Environments. I lead the IT team at 1st Basis to continuously improve our hosted and internal infrastructure, with an emphasis on security & stability.